Last Updated: May 8, 2026
LionMT Carpet & Upholstery Cleaning (“LionMT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lionmtservices.com (the “Site”) or use our cleaning services.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
- Information We Collect
We collect information you provide directly to us when you:
— Fill out our contact form to request a free estimate (Name, Phone Number, Email Address, Service Type)
— Call our business phone number
— Send us an email or text message
— Schedule a cleaning service appointment
— Communicate with us in any other way
We may also automatically collect certain information when you visit our Site, including:
— Your IP address and approximate geographic location
— Browser type, device type, and operating system
— Pages you view on our Site and the time spent on each page
— Referring website addresses
— Cookies and similar tracking technologies
- How We Use Your Information
We use the information we collect for the following purposes:
— To respond to your inquiries and provide free estimates
— To schedule, confirm, and deliver cleaning services
— To contact you regarding appointments, special offers, or service updates via phone, email, or SMS text message
— To process payments for services rendered
— To improve our website, services, and customer experience
— To comply with legal obligations and protect our legal rights
— To prevent fraud and ensure the security of our Site
— To run advertising campaigns through Google Ads and measure their effectiveness
- SMS and Text Messaging
By providing your phone number through our contact form or during a service inquiry, you consent to receive SMS text messages from LionMT regarding appointment confirmations, scheduling updates, and promotional offers. Standard message and data rates may apply. You may opt out at any time by replying “STOP” to any message we send.
- Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. We use the following types of cookies:
— Essential cookies — required for the Site to function properly
— Analytics cookies — help us understand how visitors interact with our Site (Google Analytics)
— Advertising cookies — used to deliver relevant ads through Google Ads, including remarketing campaigns
— Functional cookies — remember your preferences and settings
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.
- Third-Party Services
We use the following third-party services that may collect or process your information:
— Google Analytics — to analyze website traffic and user behavior
— Google Ads — to run advertising campaigns and measure conversions
— Google Tag Manager — to manage tracking codes on our Site
— Email Service Providers — to deliver email communications
Each of these services has its own privacy policy, and we encourage you to review them. We do not sell your personal information to third parties.
- Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
— With service providers who help us operate our business (such as payment processors, email services, hosting providers)
— To comply with legal obligations, court orders, or government requests
— To protect our rights, property, or safety, or the rights, property, or safety of others
— In connection with a business transaction (such as a merger, sale of assets, or acquisition)
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service inquiry data is typically retained for up to 3 years from the date of last contact.
- Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
— The right to access the personal information we hold about you
— The right to request correction of inaccurate information
— The right to request deletion of your personal information
— The right to opt out of marketing communications
— The right to withdraw consent at any time
To exercise these rights, please contact us using the information below.
- California Residents (CCPA Notice)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
— The right to know what personal information we collect, use, and disclose
— The right to request deletion of your personal information
— The right to opt out of the sale of personal information (note: we do not sell personal information)
— The right to non-discrimination for exercising your CCPA rights
To submit a CCPA request, please email us at lionmtservice@gmail.com.
- Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
LionMT Carpet & Upholstery Cleaning
1264 W Inverrary Lane
Deerfield, IL 60015
Phone: (224) 482-3683
Email: lionmtservice@gmail.com
Website: https://lionmtservices.com
We will respond to your request within a reasonable timeframe in accordance with applicable law.